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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

FREE SHIPPING ON ALL ORDERS! Enjoy free shipping on orders over $75 with free returns to our US returns center. Items are dispatched from the US and arrive in just 5-8 days

Which payment methods are accepted in the Online Shop?

The Online Shop may accept various payment methods, such as credit/debit cards, PayPal, or other online payment gateways. Please refer to the Online Shop’s payment policy for accepted payment methods.

How long will delivery take?

The delivery time may vary depending on the shipping method selected during checkout and the destination of the order. Please check the Online Shop’s shipping policy for estimated delivery times.

How secure is shopping in the Online Shop? Is my data protected?

Shopping in the Online Shop is generally secure, and the Online Shop may take measures to protect your data. However, it’s always advisable to check the Online Shop’s privacy policy and security measures for more information on how your data is protected.

What exactly happens after ordering?

After placing an order, you may receive an order confirmation with details of your purchase. The Online Shop may process and fulfill your order, including packaging and shipping the items.

Do I receive an invoice for my order?

Yes, you may receive an invoice for your order. The Online Shop may provide an invoice or receipt as proof of purchase. Please check the Online Shop’s order confirmation or invoic policy for more information on how to obtain an invoice for your order.

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